Pop in your order number and the email address you ordered with to see where your pre-order is up to.
For figure and collectible pre-orders such as Funko, statues and action figures.
Not for Warhammer or trading card game pre-orders (Pokémon, One Piece, Magic, Lorcana and so on). Those arrive for their release date, which is shown on the product page, and we'll email you if anything changes.
Why haven't you sent the ones you've got? All the pre-orders in one order are shipped together, in one parcel, once the last one arrives. See our pre-order terms.
If you'd like the items we're holding sent now, we can release them early for an additional shipping fee of £4.99. Just ask through our Help Center: the contact form is at the bottom of the page.
Can't find your order, or something doesn't look right? Get in touch through our Help Center and we'll sort it. To cancel or change an order, use our Order Help page.